Knowledgebase
Why Can't I Add Amazon Products to My Store?
Posted by Nihad Mustafic on 01 October 2012 08:14 PM

When you can't add any products to your store usually means there is an issue with your amazon key, secret key or tracking id. Here is a good way to check your keys.

 

Step 1. Login to your FreshAdmin Control Panel, click on Tools.

Why Can't I Add Amazon Products to My Store?

 

Step 2. From the Tools tab select "Product Full XML".

Why Can't I Add Amazon Products to My Store?

Step 3. Then you will need to enter a valid ASIN number for your locale. You can get ASIN from any product page from amazon.

Why Can't I Add Amazon Products to My Store?

Step 4. Once you click on the "Create XML Link", you will see a new link appear to view the report.

Why Can't I Add Amazon Products to My Store?

If your keys are good then you will see all the information on that product. If there is an issue with one of your keys then you might see messages like this,

"<?xml version="1.0"?>
<ItemLookupErrorResponse xmlns="http://ecs.amazonaws.com/doc/2011-08-01/"><Error><Code>RequestThrottled</Code><Message>Request from AAAAAAAAAAAAAAAAA is throttled.</Message></Error><RequestId>7a9e52e0-29b5-4bb3-b70d-65e9875d58ad</RequestId></ItemLookupErrorResponse>"

OR

<Error><Code>AWS.InvalidAccount</Code><Message>Your AccessKey Id is not registered for Product Advertising API. Please use the AccessKey Id obtained after registering at https://affiliate-program.amazon.com/gp/flex/advertising/api/sign-in.html.</Message></Error></Errors>

You might also see "Amazon API Request Limit", this means you hit the limit amazon allows your account per hour to call the api. It resets every hour but if it keeps happening then you need delete some products from your store. Amazon will increase your limit once you start making sales.

 

The FIX for "Your AccessKey Id is not registered for Product Advertising API."

After working with some members to track down the issue with the above error we found that the amazon keys don't come set with the "Product Advertising API", the keys will say Active but they are not active with the correct API. It takes 3 minutes to activate the keys.


Step 1- Login to your Amazon Associates Account and Click on "Product Advertising API".

Step 2- On the next page click the Sign Up image on the right side, it will ask you to join but click to login with your amazon account.

Step 3- Follow the steps and confirm the account.

Step 4- Go to your store and now you will be able to add products =)

(52 vote(s))
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Comments (5)
Nihad Mustafic
14 February 2013 01:32 PM
If anyone is having issues please add me on Skype NTech52 or submit a ticket at helpdesk.freshstorebuilder.com and I will do my best to help you out.
karthik
15 June 2013 08:14 AM
Thanks! This worked for me!
Monica
07 October 2013 02:56 AM
Worked exactly for me. Thanks
Mike Mitchell
22 December 2013 03:07 PM
Works like a charm:)) Tks
Kevin Bohn
29 March 2014 09:10 PM
Same problem as mentioned earlier about adding products...

Yep, exactly what you said... didn't finish the registration for Advertiser API.
DUH!
Thanks again for slappin' the stupid off me!
KB